Software Warranty Information

So long as you are in compliance with the terms and conditions of your taylorwise Software License Agreement with Taylor Technologies, including payment of the license fee, for a period of one year from when the license fee is received by Taylor, Taylor warrants that:

  • When used as instructed, the unmodified software will function substantially in conformity with the user’s guidance provided on the taylorwise support website;
  • The media upon which the software is provided will be free from defects in materials and workmanship under normal use and service; and
  • One copy of any upgrade to the taylorwise software published on the taylorwise support website may be downloaded by you, at no additional cost to you, for each valid license you hold.

Within the warranty period your exclusive remedy and Taylor’s liability for any nonconformity verifiable by us is limited to, at our discretion, either replacement of any defective media; repair, correction, or a work-around for the software; or return of the license fee paid by you for that portion of the software that does not meet this limited warranty, provided that you uninstall, remove, and destroy all copies and any third-party data (“data”) provided with the software.

Note: Data, including treatment chemical dosages, have been obtained from sources believed to be reliable, but their accuracy and completeness are not warranted or guaranteed. Data, formulae, and chemical ranges and dosages may contain nonconformities, defects, errors, or omissions. All data, formulae, chemical ranges and dosages, and test results, outputs, or other information or reports derived from your use of the software are “as is, with all faults” and without warranty of any kind.

Without limiting the generality of the preceding, Taylor and its licensor(s) do not warrant that the data, formulae, chemical ranges and dosages, test parameters, results, outputs, or other information or reports derived from your use of the software will meet your needs or expectations; that their use will be uninterrupted; or that all nonconformities in any of them and/or the software can or will be corrected. Tests results, outputs, or other information derived from your use of the software and/or data should not be used as the only basis for decisions with respect to your business operations. You should always verify and supplement actual results.

In any case, regardless of any damages you may incur of any nature, the entire and cumulative liability of Taylor Technologies and its suppliers under any provision of the taylorwise Software License Agreement and your sole and exclusive remedy shall be limited to the license fees you paid for the software in the aggregate. The foregoing limitations, exclusions, and disclaimers shall apply to the maximum extent permitted by law even if any remedy fails its essential purpose.

Please call 800-TEST KIT (837-8548) for service under this warranty.